Special & Sensitive Situations including Customer Recoveries
Business Growth Innovations has deep, extensive experience tackling special as well as sensitive business situations. While leading Fortune 500 divisions and many privately-held middle market companies, our team successfully solved hundreds of challenging complex business dilemmas.
Analyze, Optimize and Thrive.
For dozens of clients, we confidentially managed and fixed many difficult matters including:
- Defense Efforts – where existing or new major competition is entering your company's category or categories ... and threatens to harm your profits, market share, revenues, shelf space, brand image and customer relationships
- Resolving Difficult Customer Relationships and Situations – with specific relationship building and persuasive selling strategies, high impact presentations tailored to the immediate needs and leveraging emerging market trends/data to accelerate growth in the face of issues like pricing problems, stalled new product introductions, slowing product turns, out of stocks & shortages, poor sales forecasting, ineffective promotions, and more
- Creating More Profitable, Stronger and Longer Lasting New Products – using consumer trend & category gap analyses, competitive product reviews, internet based low cost and highly predictive market research which leverage client company brand and operational equities, etc.
- Managing Product Recalls & Quality Assurance – jumping in and rapidly handling product recall and/or withdrawal situations ... with customers, employees, suppliers, regulatory agencies, insurance companies and media. For example, we met with a client's largest customers (Walmart & Costco), and developed/presented mutually acceptable action plans, and reversed the customers' decisions to switch to a competitor.
- Building on Existing Sales Channels or Expanding into New Sales Channels – with comprehensive strategies, high-impact tactics, successful account presentations and often new key account contacts.
- M&A Support – including Integrations, Mergers, Acquisitions and Sale of Companies ... conducting accelerated category and company assessments, due diligence and SWAT analyses, market research, CIM development, benefit(s) identification, integrations and other related support that significantly improves your deal outcome.
- Sensitive Situations – highly confidential internal and/or marketplace initiatives ... we have handled a wide variety for Investment Banks, Private Equity firms, Mezzanine Funds, and Family-held companies. Please call us to confidentially discuss your potential sensitive situation needs.